Where in the World is EJ?

2008-12-03T01:16:00.001-05:00

Deliverables for 2008

2008-05-27T08:41:00.000-04:00

Alternate Compute - EJ

VDI & Citrix Cost Reduction Programme

Reduce the costs of the VDI service.

Deliverables

1) Storage Efficiency - Validated NAS business case – End of May

2) VMware Server platform review – End of May.

3) Upgrade/Migration to Vi3.5

- Review average user per server density on 2.5.3 vs. Vi3. keep pressure on ITI to start delivering the Vi3.5 migration.

4) Citrix Cost reduction programme business case.

- business case for the reduction of the citrix server farm through the introduction of the 64bit OS, and environment management

Support of Ops IT Offshoring Program

Improve performance for end-users by analysing and advising on the correct choice of VDI services or Citrix. Cost reduction through migration from VM to Citrix.

Deliverables

1) ESS IT’s ‘Offshoring Application hotlist’ Project

- TLM Migration Project – identification of any VMs which can be released and drive for closure.

- OWX Migration Project – identification of any VMs which can be released and drive for closure.

- Oasis – identification of any VMs which can be released and drive for closure.

2) De-Concentration Risk Project

- Ongoing support of ITI delivery of capacity to Stamford DC

VM Demand for IB

Gather forecast requirements on behalf of IB, compile a capacity demand review and identify any bottlenecks which may prevent the IB delivering on it’s offshoring objectives

Deliverables

1) Q3 Forecast – (Complete)

2) Communications to Streams -

- definition of ‘demand vs capacity’ (note should be ITI led)

- Stakeholder communications (note should also be ITI led)

Roadmap and Analysis

o Publish an appropriately formatted technology reviews & recommendations roadmap

o What significant technologies are going to land, when should UBS business streams consider adopt them, when is ITI looking at them.

o VDI roadmap

o Application virtualization roadmap

IB BCM

Deliverable - As close to a free BCM solution as possible!

Technorati Tags: Business Analyst,Virtualization,Solutions,Deliverables,Projects,Offshoring,India,Skills,Resume

My resume

2008-05-14T04:46:00.002-04:00

Software (PC)

Windows, DOS

MSOffice/Outlook

FrontPage

IE, Netscape, Firefox

Adobe Acrobat

Sun Java, Active X

Reflections, Exceed

Citrix ICA Client

Terminal Server

Avistar

Windows Media, Real

IRC, AOL, MSN IM

MindAlign/Marimba

FTP Clients

Sybase/Oracle Clients

Cisco IPTV

Procomm Plus

cc:Mail, LotusNotes

Market Data Bloomberg

Reuters

Project Management

ITIL Certified

PMM

PDA/Laptops

IBM Thinkpad

Blackberry

Windows Mobile

Palm

PocketMirror

Activesync

Intellisync

Wireless Technologies

Virus Scanning

MacAfee

Symantec

Kaspersky

Protocols / Services

TCP/IP

DHCP

DNS/WINS

SCG/Extranet

BlackIce

Call Center

Remedy

CustomerQ

Symposium

Systems Integration Analyst / Desktop Support Specialist

Technologically sophisticated IT Support & Training Specialist with hands-on experience in project lifecycle management for technical and intranet applications, and workgroup support. Proven desktop and network troubleshooting skills in financial enterprise environments. Expertise in:

Help Desk and Hardware Support
Desktop Support Specialist
Systems Upgrades / Remediation

Metrics Reporting and Analysis
Root Cause Analysis
Escalation Tracking / Resolution

Professional Experience

Perot Systems / UBS Investment Bank Account

Stamford, CT

June 2001 – present

Systems Integration Analyst

Maintain operational stability by ensuring service delivery within predetermined SLA's.

Perot Systems / UBS Warburg Account

Stamford, CT

December 2000 – May 2001

Outlook 98 Migration

Assisted with the deployment of approximately 600 workstations and 20 laptops from cc:mail to Outlook within Equities.
- Liaised with the client, the TSC, and Desktop Support to track the progress of the rollout as well as share bugs.
- Trained and scheduled trainings with the executives and administrative assistants on the Stamford Trading Floor.

Perot Systems / Warburg Dillon Read Account

Stamford, CT

May 1999 – December 2000

Senior Call Center Specialist

Acted as immediate advisor to all call managers, i.e. technical, routing, and infrastructure issues including general guidance and quality assurance.
- Took the lead on various projects, status reporting for metrics and measurement.
- Liaised with other functional teams and TSC regarding various projects, emerging technologies, new technology implementation, new policy and procedure.
- Trained and mentored call managers and assisted with the on-boarding process.
- Serviced a 40,000 end-user enterprise environment worldwide handling 1400 calls with an 80% first-touch, resolution rate on average per month.

Education

University of Connecticut

Stamford, CT

My calendar

2008-05-14T04:34:00.000-04:00

I'm off again!

2007-01-15T03:23:00.000-05:00

Hey all! It's been awhile since I've returned to US soil (one month and one day to be exact), but hopefully my trip doesn't get postponed again! I initially was asked to go to India on Jan 8th, but every iweek it was pushed back. Man it's a good thing I'm a late packer!

So I'll be travelling to Hyderabad, India this Saturday and I should be back around the 26th. I say should because returning, I have a stopover in Dubai, United Arab Emirates. I have a 4-hour layover, and hopeully I'll be able to get outta the airport and checkout the planet's only 7-STAR HOTEL!!! I hope on taking a few pics to prove I was there. But don't expect me to actually stay there because a standard room costs about $1600 USD!!

Go here to preview the hotel: Burj Al Arab, Jumeirah, Dubai, UAE